Volunteer Services

Authorized class, regional and affiliated group volunteers will be granted access to Volunteer Services. Authorization for access to Volunteer Services is granted by class, regional and affiliated group leadership in conjunction with the Alumni Association.

Volunteer Services provides authorized volunteers with the ability to generate reports, lists, labels and broadcast e-mails.

You may not be properly coded in our records as being an officer or authorized volunteer of your particular class, region or affiliated group. Please contact the Office of the Alumni Association at (609) 258-1900 to obtain the appropriate access.

You can only administer one group at a time. Select the appropriate alumni group you wish to first address from the provided drop-down menu and click "Submit."

• A download fileallows you to capture the greatest amount of information, including home and business addresses, phone numbers, fax numbers, and e-mail addresses for all constituents within the search parameters. This is the best file to generate if you want to develop an alumni database for tracking purposes.



• A label file only provides preferred address fields necessary for printing mailing labels.
  
  
• Online reports must be viewed on the screen and details beyond city of residence for each person must be obtained by separately clicking on specific individuals. This tool can be useful if you want to quickly generate population statistics (i.e., how many alumni? How many parents? etc.), or search for specific segments of your constituent population (i.e., which alumni from he class of 2002 live in this region?).

The default settings will generate a list of all alumni (graduate and undergraduate, male and female), students, parents and surviving spouses.

Filling in the additional fields provided will enable you to narrow down your group’s population to specific individuals, geographic areas, zip code ranges, area codes, etc.

Please note: Regional association and affiliated groups will also have the ability to narrow down their population to specific degree recipients (undergraduate and/or graduate alumni) or to a specific class or class year range.

This option has functionality for class officers in compiling class lists, but it is not relevant to regional mailings. Regional officers should select "no" on this question.

For security purposes, logged in sessions time out if you have not been active on the site for more than 15 minutes.

For broadcast e-mails: If you are going to send out at broadcast e-mail, we suggest you write your message in MS Word or another word processing program and then copy the text into the message field. This not only prevents you from getting timed out of the system when trying to compose your e-mail but also gives you the opportunity to spell-check your message before sending it.

Yes. Alumni contact information is confidential and may only be used for official Princeton Alumni Association business. It is your responsibility to protect the data against unauthorized use. There shall be no transfer of the data to a third party without permission from the Office of the Alumni Association.

Remember that to remain true to the non-profit status of your group and Princeton policy, you should not use this information to spread messages that promote personal or political agendas, are commercial or sales-oriented, or encourage recipients to donate money to any organization other than your own not even fundraising on behalf of Princeton University (all plans for fundraising should be coordinated with the Development Office).

Please be especially careful when you are asked to send messages on behalf of others (including fellow alumni), as many people are unfamiliar with this policy. If you have questions about the appropriateness of any content, please contact the Office of the Alumni Association at (609) 258-1900 for assistance.

You must instruct Excel to read all of the imported data in "text" formatting, not "general" formatting (which eliminates zeros at the start of a number). This can be done on the third step of the "Text Import Wizard" as described in the previous question.

Make sure you are searching for "all files" or "text files," not just Excel files, by selecting one of these options from the drop down menu in the "files of type" box.

Use the "Mail Merge" tool of Microsoft Word, with your Excel spreadsheet the Data Source. If you are unfamiliar with mail merge, please follow the Mail Merge Wizard and/or use the Word "Help" function for detailed instructions.

It is not possible to send images, rich text or highly formatted messages through TigerNet. We encourage you to provide a URL address to your group’s own Web site for a more visually-interesting display.

Once your e-mail is sent, the system will tell you how many people received it. You may also review the recipient list online by following the onscreen instructions to "click here." Please note: You will not be able to download this list.

To view a list of e-mail addresses that did not receive your e-mail:

To further ensure that your e-mails are being received, we strongly recommend that the name of your group, or at least the word "Princeton," appear in the e-mail address, return "common name" and/or subject line. This will help recipients sort your e-mail out from "SPAM."

Because most people receive a LOT of e-mail, we also strongly encourage you to use the broadcast e-mail function judiciously. Keep the e-mails short and simple and don't send out too many messages, as people are less likely to read them over time.